Moneymaking What to Do When eBay Suspends your Account

Celine Yun

Reaction score
Selling on eBay can be a hobby or a full-blown business. If you rely on eBay for income, it can be a devastating blow to have your account suspended. It is why it is very important to educate yourself and understand all of eBay's policies so you won't be suspended in the first place. But, in the event your eBay account is placed on hold, restricted, or suspended, there are specific steps you can take to try to have it reinstated. Notice the key word here is "try," because there is no guarantee that eBay will reinstate an account.

Why your account is suspended?

When creating an eBay account, make sure that all your information is correct and up-to-date with your PayPal account details. Otherwise, eBay may suspend your account and ask you to confirm your personal information.

Using offensive language, threatening and or hate speech (any kind of harassment, racist, sexual, defamatory, or hateful language).

Attempting to manipulate feedback or Detailed Seller Ratings (DSR).

Having a high transaction defect rate.

When creating more than one account under the same names and addresses, eBay will link the accounts together. Meaning, if for any reason, one of the accounts gets a suspension – the rest of the accounts will go down with it, just like the domino effect. Therefore, it is crucial to keep each seller account in check.

Keep in mind that eBay links all of the accounts under the same wifi connection. In other words, every computer under the same household is linked to one another. So if you live with your family or roommates who are also sellers, make sure that they are aware of the boundaries for everyone’s benefit.

What to do after suspending?

When you receive the notification email, stay calm and read the message carefully, eBay usually explains why an account has been suspended.

Sometimes you don't know if an item isn't allowed since it is very difficult to know every single rule on eBay, especially if you are new. You may not know an item you have for sale has been recalled, or you may not know you can't use stock photos, like pictures of clothing from retail websites.

Fixing the problem may be as simple as removing listings that were recalled in a massive recall of items from a specific company. If it is an easy fix, eBay will explain exactly what you need to do to have your account reinstated.

How to avoid being suspended?

Growing multiple eBay accounts is definitely a good idea for those who want to hit the big numbers dropshipping. With each store serving its own market research purpose and different strategies and timing each store correctly, it’s only a matter of time before you start multiplying your profits.

At the same time, for those who go online shopping frequently and generate large amounts of money, having multiple accounts could not only hide personal information but also avoid large expenditure of one account, which will increase the risk of being suspended.

It’s a great problem for one user to manage multiple accounts at the same time, but with the help of AdsPower, it could come true. One of the function of Ads called RPA Robot is such a surprising thing, it could provide automatic management as your setting to run an account. With the help of RPA Robot, the account will bid something regularly every day, every week, etc, it could also regularly update products according to the setting, it makes the account seem like running by a real user which could protect the account from being suspended.
Top Bottom